Terms of Service

Services are provided by BluCloud Group OÜ, registration 16850908, VAT EE102716503, registered at Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115.

The specific scope, deliverables, timeline, and price of each engagement are defined in a written quote, statement of work, or order confirmation accepted by the client.

If anything is not explicitly described in the agreed scope, it is considered out of scope and handled as a separate change request.

Prices are stated in euros (EUR) and exclude VAT unless explicitly noted. VAT is added where applicable.

Unless agreed otherwise, invoices are payable within 14 days of issue. Late payments are subject to statutory late-payment interest.

Recurring services (e.g., monthly maintenance) are billed monthly in advance and renew automatically until cancelled with at least 30 days' written notice.

The client agrees to provide timely access, content, approvals, and information needed to deliver the services. Delays caused by the client may affect timelines and cost.

The client confirms it has the right to use any materials (text, images, code, credentials) it provides to us.

Upon full payment, the client receives a non-exclusive, perpetual licence (or, where agreed, full ownership) of the custom deliverables created for them.

Third-party components, open-source libraries, and BluCloud's pre-existing tools and frameworks remain governed by their respective licences. BluCloud retains the right to reuse generic know-how, methods, and non-confidential techniques.

Both parties treat non-public information shared during the engagement as confidential and only use it to perform the agreement. Confidentiality survives termination.

We deliver services with reasonable professional care and skill. We do not warrant uninterrupted or error-free operation of any system.

To the maximum extent permitted by law, our total liability under an engagement is limited to the fees paid by the client for the specific service giving rise to the claim during the 6 months preceding the event. We are not liable for indirect or consequential damages, lost profits, or lost data.

Recurring services can be cancelled with 30 days' written notice. Fees paid for the current period are non-refundable.

Fixed-scope projects can be terminated for material breach if not cured within 14 days of written notice. Work delivered up to the termination date is invoiced.

These terms are governed by the laws of the Republic of Estonia. Disputes are resolved in the Harju County Court, unless mandatory consumer-protection law provides otherwise.

For questions about these terms, contact hello@blucloud.eu.