Privacy Policy

BluCloud Group OÜ (registration 16850908, VAT EE102716503), registered at Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, is the controller of personal data processed through this website and our client engagements.

For any privacy-related questions, contact us at hello@blucloud.eu.

Contact details you submit: name, email, company, message content, and any other information you choose to share when booking a consultation or contacting us.

Technical data automatically collected: IP address, browser type, device information, referring URL, and pages visited. This is used for security, fraud prevention, and aggregated analytics.

Cookies and similar technologies used for essential site functionality and, with your consent, for analytics.

To respond to your inquiries and deliver the services you request (legal basis: contract or pre-contractual steps).

To operate, secure, and improve our website (legal basis: legitimate interest).

To comply with accounting, tax, and other legal obligations (legal basis: legal obligation).

To send service-related updates. Marketing emails are only sent with your explicit consent and can be withdrawn at any time.

We share data only with trusted processors that help us run the business: hosting and infrastructure, email delivery, analytics, and accounting. All processors are bound by GDPR-compliant agreements.

We do not sell personal data. We do not transfer data outside the EU/EEA without appropriate safeguards (e.g., Standard Contractual Clauses).

Inquiry and contact data is kept for up to 24 months after our last interaction unless an active engagement requires longer retention.

Accounting records are kept for 7 years as required by Estonian law.

Under the GDPR you can request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. You can also withdraw consent at any time.

To exercise these rights, contact hello@blucloud.eu. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (aki.ee).

We apply industry-standard technical and organisational measures to protect personal data, including encryption in transit, access controls, and regular reviews. No system is fully immune, but we take security seriously.

We may update this policy from time to time. The latest version is always available on this page with the date of last update.